About Lethe
What is Lethe?
Lethe is a fragrance house built around the material itself: the ingredients, the people who work with them, and the time required to understand them. We believe fragrance should be defined by what is inside the bottle, not by the face or campaign attached to it.
What makes Lethe different?
We place ingredient quality, thoughtful formulation and traditional material knowledge at the centre of our work. We do not build our identity around celebrity endorsements. Each fragrance is developed with the intention that the substance should speak for itself.
Are Lethe fragrances unisex?
Yes. Our fragrances are not designed for a particular gender. They are made to be worn by people, according to personal preference.
Where are your ingredients sourced from?
Our ingredient stories include materials associated with regions such as Kannauj, Uttar Pradesh; Assam; Madurai, Tamil Nadu; and Mysore, Karnataka. Specific sourcing and origin details depend on the ingredient and product. Please refer to the relevant product page for details about an individual fragrance.
About Our Fragrances
Are your fragrances made to order?
Our intention is to compound each fragrance when it is ordered. Preparation and dispatch therefore require time beyond the checkout process. Please refer to our Shipping & Handling policy for current processing estimates.
What is maceration, and why does it matter?
Maceration is the period during which a fragrance composition is allowed to rest so that its materials can settle into a more integrated character. The time required varies by formulation. Where a product is still settling, its scent may develop with time.
Why might a fragrance smell different on different people?
Skin, temperature, humidity, application and individual perception can influence how a fragrance is experienced. The same composition may reveal different facets on different wearers.
How should I choose a fragrance online?
Read the fragrance notes, material descriptions and product details carefully. If available, a discovery set is a useful way to explore a selection before committing to a full bottle.
Orders and Delivery
How long does delivery take?
Orders generally require 3–7 business days for processing, followed by an estimated 3–7 business days for delivery within India. These are estimates and may vary by destination, product and courier conditions.
How can I track my order?
Where tracking is available, we will share the details after dispatch. If you have not received an update, contact us with your order number.
Can I change or cancel an order?
Contact us as soon as possible. Changes or cancellations may be possible before preparation or compounding begins. Once preparation has started, cancellation may no longer be possible, subject to applicable law.
What if my order arrives damaged or incorrect?
Please email lethe.fragrances@gmail.com, preferably within 48 hours of delivery, with your order number and photographs of the issue. We will review it and advise you on the appropriate resolution.